Negotiation Techniques
The course
The course involves 2 times filming to enable the participant to observe performance level and to use for further improvement.
Goals
- Learning how to negotiate effectively in English.
- Learning how to deal with the cross cultural divide.
- Building confidence.
Contens
- Elements of effective negotiations.
- Overcoming anxiety.
- Negotiating.
- Pram model.
- Analysis of the situation.
- Negotiating across cultures.
- The communication process.
- The attitude of listening.
- International communication.
- Careful observation.
- Aspects of body language.
- Amount of contact amongst cultures.
- Negotiating styles.
- Tactics.
- Clinching the deal.
- Questioning techniques.
Things not to do in a negotiation situation.
Target group
Employees within the company needing to learn how to negotiate or wish to improve by learning new tools and techniques to improve their performance
Course duration
2 days from 09.00 to 16.00
Company courses only |
